Refund & Return Policy – Unique Brand

Last Updated: October 19, 2026

At Unique Brand, customer satisfaction is our priority. We want you to love your purchase. If you are not completely satisfied with your order, we are here to help.

1. Return Policy – 15 Days

You can request a return within 15 days of receiving your order. To qualify for a return, the following conditions must be met:

• The item must be unused, unworn, unwashed, and in its original condition.

• Original tags, labels, and packaging must be intact.

• Proof of purchase or order confirmation must be provided.

• Items showing signs of wear, damage caused by the customer, or alterations may not be eligible for return.

2. How to Request a Return

To request a return, please contact our customer support team with your order number and the reason for the return.

Our team will guide you through the return process and provide the necessary instructions.

Please do not send items back without contacting us first.

3. Refund Policy

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be processed through the original payment method where possible, or another mutually agreed method.

Please allow reasonable processing time for the refund to be completed.

4. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery.

Share your order number and clear photos of the item so we can review the issue and arrange an appropriate solution.

5. Exchange Policy

If you need a different size or wish to exchange an item, please contact us within 15 days of receiving your order.

Exchanges are subject to product availability and the item's eligibility